Have a question? Call 952.469.8240   |   Need service or parts? Call 952.479.4112
Service and Support
SERVICE LINKS

     

  • Service help line hours:

    Monday through Friday –
    5:00am to 4:30pm CST

    Contact Service and Parts:

    USA 1-800-473-7373
    International 1-952-469-8230
    Fax: 1-952-469-8193

  • Parts Store
  • EXTENDED WARRANTY
      OPTIONS AVAILABLE

PARTS, SERVICE AND SUPPORT

Our customers have recognized Despatch as the best in class for short lead times, on-time delivery and world-class service. We provide expert technical service, a range of installation options and an extensive parts inventory to all of our customers worldwide. And, if that’s not enough, we have the capability to service some competitor’s equipment! At Despatch, we believe in exceeding customer expectations and going above and beyond what an average equipment manufacturer will provide. Worldwide service, installation, parts and advice – we have you covered!

THE PARTS YOU NEED TO KEEP YOU UP AND RUNNING

Our global Parts Team is standing by, ready to assist you with all of your parts and equipment needs. Fill out a parts request or give us a call for pricing and availability of replacement parts. We have the knowledge and equipment to help keep your application operating at full capacity.

EQUIPMENT INSTALLATION

We would like to help make the installation of your new Despatch equipment seamless. Our global service team offers a complete range of installation, start-up and testing services. Choose the option that best fits your company’s needs: turnkey installation, installation supervision, start-up, testing, validation services.

TRAINING COURSES

Our training courses cover a wide variety of subjects, including general operations, gas-fired systems, electrically heated systems, equipment maintenance, preventative maintenance, controller operation and calibration, and temperature uniformity surveys. We offer Operator, Maintenance and Engineering training courses.


FREE TRAINING VIDEOS


SERVICE PROGRAMS

Despatch can offer even higher value through a subscription to one of Despatch’s Service Programs. In addition, with the full & basic service programs you will receive 10% off of parts and labor, priority scheduling and technical support.

STANDARD PRODUCT WARRANTY INFORMATION/TERMS AND CONDITIONS

Standard Product Warranty - Custom and High Temperature Product Warranty - Terms and Conditions

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