Have a question? Call 952.469.8240   |   Need service or parts? Call 952.479.4112
SERVICE LINKS

     

  • Service help line hours:

    Monday through Friday –
    5:00am to 4:30pm CST

    Contact Service and Parts:

    USA 1-800-473-7373
    International 1-952-469-8230
    Fax: 1-952-469-8193

  • Parts Store
  • EXTENDED WARRANTY
      OPTIONS AVAILABLE

Technical Tips / FAQs

Air is blowing out (Leaking) from under the Equipment's Heater Box


Can my Equipment be modified to my new process? (Power Coating, Process Solvents, Combustible or Burnable products, etc.)


Can the Equipment’s operating voltage be changed? (Example: 208/230/240V TO 460/480V)


Do we offer Preventative Maintenance Plan(s) or Program(s)?


Do you provide Training programs or classes?


Cooling Coil Operation


How do I obtain an instruction manual(s) or replacement print(s)?


How do we burn-in the HEPA filters?


How do we calibrate the PROTOCOL™ Control Instrument?


The Control Instrument displays an Error Message.


How do we troubleshoot the DIGITRONIC™ Control Instrument?


How do we troubleshoot the PROTOCOL™ Control Instrument?


My Gas Fired Oven never reaches the process setpoint temperature.


My oven is smoking around the doors or is over pressurized.


The Burner will not go to low fire or flame is excessive unstable flame or is a luminous yellow flame.


The ECOSPSERE/16000 Chamber has erratic or oscillating Humidity (RH) readings.


The ECOSPSERE/16000 Chamber does not cool below ambient temperature.


There are cold spots or hot spots inside the oven/chamber


Airflow Switch Test


Controller Thermocouple Location


Equipment Clearances


Equipment Venting


Fuel Consumption And Wall Losses


Re-Painting or Re-Caulking Interior


Slow To Reach Temperature: Gas Fired

footer    © Copyright ITW, 2018, All Rights Reserved.    Home/Site Map/Contact Us     Follow us on: Twitter | LinkedIn | YouTube

Despatch is a member of ITW EAE, A division of Illinois Tool Works, Inc. For more information visit www.itweae.com  GDPR EU Privacy Statement