Parts and repairs
The Despatch Global Service Network (GSN) is driven by experience. We provide expert technical service,
a range of installation options and an extensive parts inventory to all of our customers worldwide. The GSN
aims to exceed customer expectations by going above and beyond what an average equipment manufacturer
will provide. Whether you are looking for global service, installation, parts or advice, we have you covered.
THE PARTS YOU NEED TO KEEP YOU UP AND RUNNING
Despatch carries an extensive OEM parts inventory and has the capability to provide timely
shipping of critical parts for customers both in the US and internationally. We have an extensive equipment
database including documentation of equipment manufactured decades ago, along with a
complete history detailing repairs and modifications Despatch has performed.
Our global parts team is standing by, ready to assist you with all of your parts and equipment
needs. Give us a call for pricing and availability of replacement parts. We have the
knowledge and equipment to help keep your equipment operating at full capacity.
PARTS RETURN POLICY
Please talk to one of our representatives to receive a Material Return Authorization (MRA) number. A restocking
fee may apply under certain circumstances. A one year warranty applies to most replacement parts.
SERVICE REPAIRS - WE’RE HERE FOR YOU, WHENEVER, WHEREVER
When you call our service help line, you will be speaking with experienced, knowledgeable personnel fully capable
of assisting you with any equipment questions you may have. Our network of Certified Service Representatives
is spread out across the globe to provide technical support and service to our customers worldwide.
Our technicians are available to assist you with product maintenance, troubleshooting, retrofits
and equipment modifications for when your equipment no longer meets your current needs.
PRODUCT WARRANTY INFORMATION/TERMS AND CONDITIONS
Standard Product Warranty - Custom and High Temperature Product Warranty - Terms and Conditions