Have a question? Call 952.469.8240   |   Need service or parts? Call 952.479.4112


  • Service help line hours:

    Monday through Friday –
    5:00am to 4:30pm CST

    Contact Service and Parts:

    USA 1-800-473-7373
    International 1-952-469-8230
    Fax: 1-952-469-8193

  • Parts Store

oven installation and training

Our customers have recognized Despatch Industries as the best in class for short lead times, on-time delivery and world class service. Customers demand more from the market leader, and Despatch delivers with on-time equipment and an unmatched global service and support network committed to ensure that Despatch equipment is always operating at peak performance.

Equipment Installation

We would like to help make the installation of your new Despatch equipment seamless. Our global service team offers a complete range of installation, start-up and testing services. Choose the option that best fits your company’s needs:

  • Turnkey installation
  • Installation supervision
  • Start-up
  • Testing
  • Validation services

Training Courses

Our training courses cover a wide variety of subjects, including general operations, gas-fired systems, electrically heated systems, equipment maintenance, preventative maintenance, controller operation and calibration, and temperature uniformity surveys. Our training courses offer the following:

Operator training. Covers the entire operation cycle, including normal and emergency operations.

Maintenance training. Covers all equipment, from the simplest mechanical pieces to the most complex controllers.

Engineering training. Covers advanced operations and process details as well as advanced equipment setups and programming.

Free Training Videos

Protocol Manager Communiation Hardware Set Up instruction (video)

Protocol Manager Software Set Up instruction (video)

Protocol Manager Software Operating instructions (video)

Validating the Temperature Uniformity of your Industrial Oven. (request video)
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