Have a question? Call 952.469.8240   |   Need service or parts? Call 952.479.4112
  • Our People

    In order to provide customers with the best products and services, we need to be the best. From sales to engineering to manufacturing, the caliber of employees at Despatch is unparalleled in the industry. Our employees have outstanding industry knowledge and expertise. We seek out only the best candidates from around the world to ensure our success - and yours.
    Our People
  • Our History

    From his very first day in business in 1902, Albert E. Grapp believed his company could design anything, make anything and solve customer's problems. Grapp's optimistic spirit is alive and well over 100 years later as Despatch continues to thrive on innovation. Despatch has grown to become a global company with a worldwide reputation for quality, reliability and a strong commitment to first-class service.
    Our History
  • Our Customers

    The world's top manufacturers rely on Despatch for critical process advancements that revolutionize the way we live. They have recognized Despatch Industries as the best in class for short lead times, on-time delivery and world class service. Despatch partners with customers to provide custom solutions to their process challenges that offer a competitive edge and drive their business into the future.
    Our Customers
  • Our Service

    Our customers have recognized Despatch Industries as the best in class for short lead times, on-time delivery and world class service. Despatch provides expert technical service, a range of installation options and an extensive parts inventory. Despatch has an extensive network of Certified Service Representatives across the globe that provide technical support and local service to customers worldwide.
    Our Service
  • Innovation Resource Center

    Despatch provides a unique opportunity for process and product development and evaluation with a simple, singular focus: To provide customers with cost-effective solutions up front-before equipment design begins or purchase commitments are made. Customers are given direct access to highly skilled Despatch scientists and engineers who are experts at process optimization and help customers solve complex problems.
    Innovation Resource Center
  • Thermal Business Group

    Despatch Industries has specialized in thermal processing for over 100 years and is actively using this technical expertise to provide innovative solutions to critical applications in a broad range of markets and cutting edge technology worldwide. Despatch manufactures an extensive line of standard industrial ovens. It is common practice to customize these ovens to include customer-specific features.
    Thermal Business Group
  • Carbon Fiber Business Group

    Despatch Industries is the expert in thermal process technology. For more than 40 years, carbon fiber manufacturers have utilized our world-leading oxidation technology to produce the highest quality and most uniform fiber. We offer the experience and knowledge to provide fully integrated lines for small and large tow. Recent Despatch advancements enable our customers to achieve the lowest cost per kilogram of fiber produced.
    Carbon Fiber Business Group
  • Solar Business Group

    Despatch Industries is the leading provider of thermal and processing equipment for advanced photovoltaic production. Combining Despatch expertise with that of solar manufacturers inspires flexible, next-generation technology solutions that integrate seamlessly into production lines. Industry leaders rely on Despatch equipment for maximum cell efficiency, increased uptime and reduced operating costs.
    Solar Business Group

A PREMIUM QUALITY INDUSTRIAL OVEN MANUFACTURER

Established in 1902, Despatch is a global leader in high performance industrial ovens and other thermal products. A focused commitment to the electronics, healthcare, materials, transportation and industrial markets has enabled Despatch to become experts in these industries. Despatch also serves as a key provider of integrated technology for the emerging solar and carbon fiber markets.

Full line oven group

When Failure is Not an Option

Manufacturers trust Despatch ovens to deliver the uniform and repeatable thermal processing required for critical components to operate flawlessly and ensure reliable product performance. Despatch never cuts corners, ovens are manufactured to the highest standards and deliver invariable, uniform temperature for as long as the oven is in service. Using proven ITW manufacturing practices, Despatch is able to move products to market much faster, providing the shortest lead times in our industry.

Global Presence, with Local Expertise

Despatch has a world-wide network of representatives with a great combination of technical and industry knowledge to help you choose the thermal processing solution that best fits your requirements. Our network of Certified Service Representatives is spread out across the globe to provide technical support and service to Despatch customers worldwide.

ITW EAE is the Electronics Assembly Equipment division of Illinois Tool Works, Inc. The group brings together the world-leading brands of electronics assembly equipment. Brands with reputations for driving process perfection. Manufacturers need speed, accuracy and repeatability over time in order to produce reliable products. Every product we make is measured by its ability to deliver on this promise. The combined knowledge and experience of the ITW EAE group is sure to drive further innovation and speed the development of next generation technology.

Together in Process Perfection



ITW EAE is the Electronics Assembly Equipment division of Illinois Tool Works, Inc. The group brings together the world-leading brands of electronics assembly equipment. Brands with reputations for driving process perfection. Manufacturers need speed, accuracy and repeatability over time in order to produce reliable products. Every product we make is measured by its ability to deliver on this promise. The combined knowledge and experience of the ITW EAE group is sure to drive further innovation and speed the development of next generation technology



World Headquarters (USA):

8860 207th Street
Minneapolis, MN 55044
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Main Phone: 952-469-5424
Main Toll-free: 1-800-726-0110
Sales: 1-952-469-8240
Sales Toll Free: 1-800-726-0550

sales@despatch.com

Service and Parts

Phone: 1-952-469-8230
Toll Free: 1-800-473-7373
Hours: Monday - Friday
5:00am - 4:30pm CST

service@despatch.com
usparts@itweae.com


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Despatch is a member of ITW EAE, A division of Illinois Tool Works, Inc. For more information visit www.itweae.com  Privacy Statement