SERVICE PROGRAMS
A worldwide network of factory trained Service
Professionals is available to support your Despatch
equipment as well as some competitors’ equipment.
From full service preventive maintenance to routine
repair and certified calibration and uniformity, the
Despatch service network is positioned to respond
to your business needs. Our service programs are
customized to meet your specific needs.
FIELD SERVICE NETWORK
Full Service- available with annual (1), semi-annual
(2), or quarterly (4) preventive maintenance visits. All
labor, parts and travel are included to ensure that your
equipment is running at its optimum performance.
In addition, you will receive priority scheduling and
technical support.
Basic Service- available with annual (1), semi-annual (2),
or quarterly (4) preventive maintenance visits. A control
calibration is included in the preventive maintenance
visit. In addition, you will receive 15% off of parts,
$15.00 per hour off the standard labor rate, priority
scheduling and technical support.
Block Hours- delivers the flexibility of providing universal
coverage available in 20 hour blocks. The block hours
are to be used for travel time and service and does
not include airfare, rail fare or rental car expenses. In
addition, you will receive 15% off of parts, priority
scheduling and technical support.